A telecommunications system is one of the most important and productive investments you can make in your business. It can also be your worst nightmare if you choose the wrong system or the wrong company for service and/or installation. TSI has qualified licensed telecommunication consultants on staff to analyze and address your needs. At TSI we test many brands of telephone systems daily, so that we may determine the most reliable systems and promote only those systems to our customers.
TSI offers a 10-day, satisfaction guarantee on any product that we sell. In addition, if within 12 months of the original purchase, your business grows faster than anticipated and your needs increase to a point where the system you selected will not accommodate the change, TSI will credit the amount of your original purchase (less installation) to the cost of a larger, TSI provided, system.
While TSI specializes in NEC Unified Solutions offerings, including the award winning i-Series of 28i, 124i, 384i, and 704i, as well as the Aspire-s and full sized Aspire-m, the UX5000, and now the all new SV8100, TSI is also a nationwide distributor of TSI AudioSpy voice logging recorders, TSI AudioStudio on-hold-advertising and music-on-hold, as well as structured cabling for voice and data solutions. TSI is a qualified and/or an authorized dealer for NEC, MITEL, CTL VoiceSupport, and many other leading telecommunication and data equipment manufacturers.
The TSI Telephone and Data immediate service area is Memphis, Tennessee and the surrounding Tennessee, Mississippi, and Arkansas tri-state area. We also have an extensive sub-contactor base which allows us to service your corporate needs on a national basis if necessary.
Our NEC SV8100 VoIP ready telephone system has so many features right out of the box, it's impractical to list them all. The best part about this system is that these features are so user friendly and easy to use, which doesn't always mean the same thing. Take directory dialing for instance. Almost all communications systems have speed dial functionality. Speed dial is a user friendly feature. But it is not always easy to use. The SV8100, however, uses an easy to remember, cell phone based, dial by name directory. On all display phones there is a softkey labeled DIR, short for directory, which when pressed gives you access to company wide, personal, or extension sub-directories. When you press any one of these keys you can then dial the name of the contact you are looking for using the keypad, just like on a cell phone. Just dial in the first two or three letters of the contact, press the volume up key to start scrolling through alphabetically, and when you find the one you are looking for, simply press the speaker key or lift the handset. The call will go out on the first available line. No service codes or speed dial bin numbers to remember. See? User friendly and easy to use! Each user can also have a login screen on your local in-house computer network for making their own changes to their deskphone and voice-mail without having to incur the expense of a service call, helping you keep down the cost of ownership.
Our Music-on-Hold and Advertising-on-Hold program, TSI AudioStudio
, is unique in the fact that TSI
has developed technology that allows you to record your own announcements in your own voice, and we insert them into the music environment that you have pre-selected. In this way you ensure that all pronunciations, dates, times, etc. are just as you need them. This cuts down on costly delays and re-recordings. Click the play button for a sample of an actual customer recorded Message On Hold.